Frequently Asked Questions


 


Do I need a referral from a physician?

No, you do not need a referral from your physician to access services at the New Path Psychology Centre. Parents will often refer their child, adolescent, or young adult themselves. Teachers, physicians or other health professionals may have recommended that you seek support from a psychologist, however, it would be the responsibility of the parent to make contact with our centre.



How do I schedule an appointment?

Contacting New Path Psychology Centre is easy. Please proceed to our online scheduling page where you will find a contact form that you can complete. Once submitted, we will contact you and be happy to provide you with an appointment time. Alternatively, you can contact us directly at (647) 946-2609 and we will gather some information regarding your concerns and then proceed with scheduling an initial appointment. We look forward to your call and beginning our work together.



Are services covered by OHIP?

Assessments and treatment are not covered or reimbursed by the Ontario Health Insurance Plan (OHIP). However, most health insurance companies cover part of the fee for service and we recommend that you contact your insurance provider to receive more information regarding your coverage. We will provide a detailed invoice that outlines the date of service, service provided and the associated fee that you can submit to your provider for reimbursement. Services may also qualify as a tax-deductible medical expense in some cases.



What can I expect at my first appointment?

At your first appointment we will begin our discussion with our confidentiality agreement, privacy policy, and consent for assessment or treatment. We will proceed with building our working relationship by receiving information regarding your child’s strengths and areas of need. We will ask you and your child many questions and we encourage you to share as much details as possible about the areas of concern. We welcome any questions you may have and we will provide you with the information that you require to feel comfortable to proceed. During our first appointment, we will complete a clinical assessment, prepare for a future assessment and/or begin the process of developing an individualized treatment plan for your child and family. We are excited about the successes we will achieve together.



Can I skip the assessment and start treatment immediately?

In order to provide your child/adolescent with a treatment plan that is focused on their strengths and target their areas of need, an assessment is required. Our assessments allow us to understand the underlying causes of your child’s needs, influencing factors, their current emotional, social and behavioral functioning and any past history that may be impacting their current performance. An assessment is the first step toward a new path towards learning a more adaptive way of thinking, feeling and reacting.



What is the process of your assessment?

The nature of our assessments is dependent on your child’s presenting need(s) and their evaluation may incorporate a variety of measures. An assessment may include the use of clinical interviews, review of reports written by other professionals, standardized tests, parent, teacher and child questionnaires and observations. Once completed, we will synthesize the results of the assessment to provide you with a comprehensive understanding of your child's intellectual, academic, social, emotional and behavioral strengths and areas of need. This information will also guide any necessary treatment plans and recommendations for your child/adolescent's ongoing growth, performance, and success.



Is the information I provide kept confidential?

Yes, we guarantee that the information that you provide at New Path Psychology Centre will not be shared with anyone without your written consent. We respect your privacy and protect your personal information in accordance with the Ontario's Personal Health Information Protection Act (PHIPA) and the Personal Information Protection and Electronic Documents Act (PIPEDA). We are also regulated and uphold the professional regulations, bylaws and professional standards outlined by our regulatory bodies.

For more information, you can download the PHIPA guide or review how we handle your personal health information in our Privacy Policy.



Do both parents have to be present for the appointment?

It would be preferred that both parents be present for the first appointment with your child. Parents present a wealth of information regarding their child’s strengths and areas of need and have different perspectives regarding the elements that are contributing to their challenges. Providing all perspectives allows for greater clarity and guides the assessment and treatment process. If there are specific concerns about the availability of both parents, please contact our centre to discuss them.



Does my Child Attend the First Appointment?

Usually your child will be requested to attend the first appointment with their parents. You and your child will be asked several questions and may be asked to complete questionnaires to assist in the collection of information that can determine further assessment or treatment planning. If you have concerns about having your child present for our first appointment, please contact our centre to speak to someone directly.

Frequently Asked Questions


Do I need a referral from a physician?

No, you do not need a referral from your physician to access services at the New Path Psychology Centre. Parents will often refer their child, adolescent, or young adult themselves. Teachers, physicians or other health professionals may have recommended that you seek support from a psychologist, however, it would be the responsibility of the parent to make contact with our centre.


How do I schedule an appointment?

Contacting New Path Psychology Centre is easy. Please proceed to our online scheduling page where you will find a contact form that you can complete. Once submitted, we will contact you and be happy to provide you with an appointment time. Alternatively, you can contact us directly at (647) 946-2609 and we will gather some information regarding your concerns and then proceed with scheduling an initial appointment. We look forward to your call and beginning our work together.


Are services covered by OHIP?

Assessments and treatment are not covered or reimbursed by the Ontario Health Insurance Plan (OHIP). However, most health insurance companies cover part of the fee for service and we recommend that you contact your insurance provider to receive more information regarding your coverage. We will provide a detailed invoice that outlines the date of service, service provided and the associated fee that you can submit to your provider for reimbursement. Services may also qualify as a tax-deductible medical expense in some cases.


What can I expect at my first appointment?

At your first appointment we will begin our discussion with our confidentiality agreement, privacy policy, and consent for assessment or treatment. We will proceed with building our working relationship by receiving information regarding your child’s strengths and areas of need. We will ask you and your child many questions and we encourage you to share as much details as possible about the areas of concern. We welcome any questions you may have and we will provide you with the information that you require to feel comfortable to proceed. During our first appointment, we will complete a clinical assessment, prepare for a future assessment and/or begin the process of developing an individualized treatment plan for your child and family. We are excited about the successes we will achieve together.


Can I skip the assessment and start treatment immediately?

In order to provide your child/adolescent with a treatment plan that is focused on their strengths and target their areas of need, an assessment is required. Our assessments allow us to understand the underlying causes of your child’s needs, influencing factors, their current emotional, social and behavioral functioning and any past history that may be impacting their current performance. An assessment is the first step toward a new path towards learning a more adaptive way of thinking, feeling and reacting.


What is the process of your assessment?

The nature of our assessments is dependent on your child’s presenting need(s) and their evaluation may incorporate a variety of measures. An assessment may include the use of clinical interviews, review of reports written by other professionals, standardized tests, parent, teacher and child questionnaires and observations. Once completed, we will synthesize the results of the assessment to provide you with a comprehensive understanding of your child's intellectual, academic, social, emotional and behavioral strengths and areas of need. This information will also guide any necessary treatment plans and recommendations for your child/adolescent's ongoing growth, performance, and success.


Is the information I provide kept confidential?

Yes, we guarantee that the information that you provide at New Path Psychology Centre will not be shared with anyone without your written consent. We respect your privacy and protect your personal information in accordance with the Ontario's Personal Health Information Protection Act (PHIPA) and the Personal Information Protection and Electronic Documents Act (PIPEDA). We are also regulated and uphold the professional regulations, bylaws and professional standards outlined by our regulatory bodies.

For more information, you can download the PHIPA guide or review how we handle your personal health information in our Privacy Policy.


Do both parents have to be present for the appointment?

It would be preferred that both parents be present for the first appointment with your child. Parents present a wealth of information regarding their child’s strengths and areas of need and have different perspectives regarding the elements that are contributing to their challenges. Providing all perspectives allows for greater clarity and guides the assessment and treatment process. If there are specific concerns about the availability of both parents, please contact our centre to discuss them.


Does my Child Attend the First Appointment?

Usually your child will be requested to attend the first appointment with their parents. You and your child will be asked several questions and may be asked to complete questionnaires to assist in the collection of information that can determine further assessment or treatment planning. If you have concerns about having your child present for our first appointment, please contact our centre to speak to someone directly.
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